- Description
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- Shipping & Returns
After shipped out, we will send you a ship notification email with tracking information.
Total Delivery Time = Processing Time + Shipping Time
Before shipping your order, normally Joyloveapparel needs 5-7 days to prepare your products, do strict quality-control tests, and carefully package the items, so the processing time is separate from the shipping time.
Processing and shipping time estimates do not account for holidays or non - business days.
We may ship your order with separate packages, items which have inventory will be shipped first.
Shipping Time: Arrives in 8-15 business days (It depends on where you are and customs clearance speed)
Our postal service is USPS 、Fedex or DHL,we will choose the right postal service according to your area.
* Customs fees may be required for some international orders, which will be different in each country. The customer is responsible for all customs fees.
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.
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